Hopefully this post will be of help to someone else.
I don't think you will read this in any of the help files. I would say there is a glitch in the software. Then I closed it and immediately all of the toolbars on the screen appeared correctly, including the few custom icons I had made.
Even though it was a canned icon, I named it Lines. I clicked on the first icon in that toolbar (which was the standard Line command) and clicked on edit, then save. I opened that flyout independently as a toolbar on the screen and it was also blank (icons were in preview pane but not on screen). I had named the first flyout "Lines-flyout". I had added some flyouts to the Draw toolbar and as a result the entire Draw tool bar on the screen was blank. Note: To resize the ribbon icons to standard icons, select the option 'Resize ribbon icons to standard icons'. As hokey as this is going to sound this is what I did to solve the problem. Under Window Elements, select or deselect the following setting: Use large buttons for toolbars. I read yesterday about someone finding a problem with one icon and when they resolved that problem all of their other problems cleared up. Any tool bar that I modified has this problem. Under Window Elements, select or deselect the following setting: Use large buttons for toolbars. I added "shrink wrapped" icons from the selection menu (they came with the program) to some of the toolbars and/or moved more commonly used commands to the top of the toolbar. Follow the steps to change the size of the icons in the ribbon or toolbar: Enter OPTIONS in the command line.
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